Frequently Asked Questions

Here are answers to some frequently asked questions about movies, shows, and special events at the Northern Lights Theatre Pub in Salem, Oregon.

I don’t want to set my purse on the floor, what do I do?
I call the theatre but no one answers the phone, what do I do?
I’m under 21…can I visit the theatre?
Why don’t you sell whole pizzas?
Do you show a lot of previews or advertisements?
How early should I arrive for my movie and dining experience?
How does the whole movie and dining thing work? (The Big Question!)
Where else can I get movie times if I can’t get to your web site to look?
How much are tickets? Are there discounts?
I’d like to tip the staff, how should I do it?
When are movie schedules available?

I don’t want to set my purse on the floor, what do I do?

We’ve Got Purse Hooks!

All of the tables (unless someone has broken or taken them) have purse hooks between the screen and the table leg. Simply look under the table for the hook and hang your purse there while you enjoy your movie. Don’t forget to nab it when you leave, though!
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I call the theatre but no one answers the phone, what do I do?

Leave Us a Message!

If you need to speak to us about a specific question not answered here on the website or make a reservation for a party or special event, please leave a message.

Staff members aren’t at the theatre all day because we are open mostly at night and they are often helping people at the theatre. Staff will check messages and try to call everyone back the same day.

If you don’t hear back by the following evening (they may pass the message on to a manager who isn’t in until the next day) feel free to call back again, send an email to info@northernlightstheatrepub.com or send the owner an email at kevin@northernlightstheatrepub.com.

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I’m under 21…can I visit the theatre?

Of course!

Basically, there are two ways to visit us if you are under 21.

First, there are times when you can simply come to a movie without a parent. Weekend matinees are open to all ages and Thursday night is Student Night, with all ages allowed in Theatre #3 all night. So, if you want to come without a parent, look for movies at those times. Also, we show matinees on holidays and sometimes on Wednesdays or Fridays, especially during the summer.

Second, there are times when you must be accompanied by a parent. On all days (except Thursday as noted above), movies that start between 4:00 and 6:30 allow minors to come if accompanied by at least one parent for the whole movie. So, if the movie you want is only playing during this time, you get some quality bonding time with your parents!

If you are older than 17 but under 21, watch for R-rated movies to be scheduled late on Thursday nights in Theatre #3. We typically schedule those late in that theatre to give you a chance to come see an R-rated movie without parents and those movies usually aren’t scheduled before 6:30 when you could come with a parent.

General Age Restriction Rules:

Movies starting before 4:00 PM…………………………….All ages allowed, bar is closed.
Movies starting between 4:00 – 6:30………………………Minors allowed with a parent or guardian.
Movies starting after 6:30 PM………………………………Adults age 21 or older only.
Bar opens at 5:00 PM each day.

Exception: Thursdays – Theatre #3 is open to minors all night

***No alcohol allowed in that theatre***
Special All Age showings EVERY Thursday night in Theatre #3 only!

Theatre #3 is an All Ages theatre on Thursday nights. So, minors 20 years old and younger ARE WELCOME without a parent to shows in this theatre. No alcohol will be allowed to leave the back half of the lobby area or into theatre #3.

Minors: come and enjoy! Adults: remember that no alcohol will be allowed in this theatre on Thursday nights. Please make sure this meets your expectations.

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Why don’t you sell whole pizzas?

Too Many Mouths to Feed!

We have been asked a number of times why we don’t sell whole pizzas. The main reason is that we have to be able to deliver food to everyone at one time. Our double stack pizza oven could only hold six full pizzas at one time. The largest theatre seats 130 people, and through a series of complex calculations, we’ve determined that there just isn’t any way to make all the food ordered and make it quickly if more than a couple of groups were to order full pizzas.

Thanks for understanding.

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Do you show a lot of previews or advertisements?

Not as Many as the Other Guys…

A lot of people ask us this question. We do have a slideshow presentation that is displayed during the time before the movie starts and we typically only show 3-4 minutes of movie previews. Then, we go straight to the movie! We don’t think you should have to sit through 20 minutes of advertising for TV shows and music videos.

This does affect when you want to get to the theatre though, since we’ve all been trained by other theatres to think that we can arrive 15 minutes late to a movie and still not miss the beginning. On the contrary, it’s a good idea to arrive early to make sure you get your food order in and get your seat when we’re done cleaning the theatre.

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How early should I arrive for my movie and dining experience?

That’s a great question! As with most theatres and restaurants, Sunday through Wednesday aren’t quite as busy (yet…). On those nights, getting here 10 to 20 minutes early will be fine. On the busier nights (Thursday through Saturday), you may want to get here 20 to 35 minutes before your show to place your order and be settled in before the movie starts. If you get here before the earlier movie ends, please give us time to clean the theatre when the movie lets out before entering. If you find yourself in need of a little entertainment, our staff always loves to hear some cheering while they clean…

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How does the whole movie and dining thing work? (The Big Question!)

Let me walk you through the whole experience.

First, you walk right in the front door and purchase your movie tickets. You then proceed to the Food Service Counter and order from our Menu. When you place your order, you will be given a bright yellow table tent with a number on it (easier to see in the dark theatres). Along with any popcorn, candy, or drinks you choose to indulge in, you then make your way to the appropriate theatre and find the seat you want. Now, you place your table tent on your table facing the aisle so our servers can see it. Your food will be delivered to you usually within 15 minutes but sometimes longer on busier nights or if you ordered later than other people. You are usually eating during the first part of the movie. If you find yourself in the mood for alcoholic beverages, you may go to the bar and purchase up to two (2) drinks per person per trip up to the bar. We cannot deliver alcoholic beverages to you in the theatre; you must go to the bar and purchase those yourself (OLCC rules apply).

For additional information and a longer description, click on our How It Works link in the right hand side menu.

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Where else can I get movie times if I can’t get to your web site to look?

We list our movie times in many places. Here is a list of easy to use places you can get movie times:

Stateman Journal: Every day in the Statesman Journal Life section we list all our current movie times. There is an ad that runs from Fri – Sun with as many times as we can get on it for the week. Also…there is an ad that runs Mon – Thurs with all the movie times for those days.

The Movie Hotline: We always list the current day and the next day’s movie times on our hotline at 503-304-0280. Our time limit on the message recording is just 3 minutes, so we apologize for having to speed through the times, but you’ll get what you need.

At Our Location: The current week’s movie times and the coming week’s movie times (when available) are posted on the outside front window by the ticket counter. We are no longer putting schedules out front in hopes of saving trees and believe you will utilize one of these other methods to find a time for the movie(s) you want to see.

The NL “Review”: Our email newsletter is one of the best ways to get our movie times. Not only does it provide you with movie times, it has a description of the new movies, last showing information, current events and special menu items. Our email comes out every Wednesday and we do not do anything with your email address other than use it to send you the newsletter and special announcements/offers on occasion. Check out the link on our homepage to “Get connected with the Lights.”

The Weekender: On Thursdays, all our movie times are listed in the Weekender in the Statesman Journal.

Those Other Guys: Other Websites also list our movie times – Fandago and Yahoo, for example – but if you can get to those sites you should be able to get to ours, right?

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How much are tickets? Are there discounts?

$4.00 for 2D showings ~ $7.00 for 3D showings

Tickets prices are $4.00 for any regularly scheduled 2D showing. Tickets for 3D shows are $7.00. Children under 2 are free. For additional discounts or promotional free admission tickets, watch the local coupon tabloids that come in the mail, listen to local radio stations, and watch our pre-movie presentation in the theatres.

Interested in buying some free admission passes for someone else? We’ve got those too! Inquire at the box office.

If you’re interested in buying bulk tickets, we offer discounts according to the number you want. Call for pricing 503-585-4232 or check out our Business Services section on the side menu.

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I’d like to tip the staff, how should I do it?

At the Concessions Counter

Thank you! to all of you who take time to tip our staff. One of the most common comments I hear is how wonderful the staff is here. If you would like to show some appreciation to the staff for taking care of you the way they do, feel free to leave a little bit at the food counter when you order.

Leaving tips on the table is certainly acceptable but, as many of you know, we like to make cleaning the theatres after a show go as fast as we can. It is more helpful and more secure to leave the tips in the tip jars at the counter.

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When are movie schedules available?

Late Tuesday Nights

The new movie schedule for a Friday – Thursday time frame is usually posted late Tuesday on our website. Here are all the simple, easy ways to get a hold of our times:

Statesman Journal: Every day in the Statesman Journal Life section we list all our current movie times. There is an ad that runs from Fri – Sun with as many times as we can get on it for the week. Also…there is an ad that runs Mon – Thurs with all the movie times for those days.

The Movie Hotline: We always list the current day and the next day’s movie times on our hotline at 503-304-0280. Our time limit on the message recording is just 3 minutes, so we apologize for having to speed through the times, but you’ll get what you need.

At Our Location: The current week’s movie times and the coming week’s movie times (when available) are posted on the outside front window by the ticket counter. We are no longer putting schedules out front in hopes of saving trees and believe you will utilize one of these other methods to find a time for the movie(s) you want to see.

The NL “Review”: Our email newsletter is one of the best ways to get our movie times. Not only does it provide you with movie times, it has a description of the new movies, last showing information, current events and special menu items. Our email comes out every Wednesday and we do not do anything with your email address other than use it to send you the newsletter and special announcements/offers on occasion. Check out the link on our homepage to “Get connected with the Lights.”

The Weekender: On Thursdays, all our movie times are listed in the Weekender in the Statesman Journal.

Those Other Guys: Other Websites also list our movie times – Fandango and Yahoo, for example – but if you can get to those sites you should be able to get to ours, right?

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